Terms & Conditions

Upon booking with Bombshell Hair Studio you agree to comply with the following booking policies.

NEW CLIENT BOOKING FEE & CONSULTATION FEE

All new clients are required to pay a $50.00 non refundable booking fee to secure their appointment.

Your booking fee will be credited towards your appointment total, but it will be forfeited if your appointment is cancelled, regardless of notice given. Booking fee is non transferable to another person.

If you need to reschedule your appointment the booking fee will carry over to your new appointment.

Consultations require a $50 non refundable booking fee, which will be credited to your appointment should you book. 
This fee can not be transferred or used for any other service apart from the service you have come in for consultation. 

48 HR CANCELLATION POLICY

Cancellations or rescheduling requests must be made at least 48 hours prior to the start time of your appointment.

Cancellations made within 48 hours of the appointment time will incur a 50% cancellation fee of booked service. No future appointments can be made until the cancellation fee has been paid in full.

Extenuating circumstances will be taken into account on a case by case basis.

If you are booked in for a large appointment time & need to change this to a smaller service, 48 hours notice is required. Any changes on the day will incur a 50% fee of original booked service

CONFIRMATION POLICY:

A confirmation text will be sent 1 week prior to your appointment via our booking system. Please confirm your appointment.

If we can not confirm your appointment 48 hrs prior to your appointment time, your appointment will be canceled and any booking fees will be forfeited. A cancellation fee will also apply.

NO SHOWS POLICY

No shows will be invoiced 100% of their booked service amount.

First time clients to Bombshell Hair who ‘no show’ will not be able to re-book any future appointments with Bombshell Hair.

Bombshell Hair will, at their discretion, waive the policy where circumstances deem it necessary or reasonable.

 

LATE POLICY

Please allow extra time to arrive at your appointment, if you are later than 10 minutes we will no be able to provide you with your full service and a $10 late fee will apply

NO EXTRAS POLICY

It’s salon policy that due to our insurance and OH&S that additional persons/children cannot attend the salon with you during your appointment.

If for some reason you need to bring and extra person with you, you must contact that salon prior to your appointment.

Newborn & breastfeeding babies are of course welcomed.

COLOUR/CUT ADJUSTMENT POLICY

 We do not offer a “change of mind” re do service. However, we do want to ensure all our Bombshell babes are 100% satisfied with their service.

To facilitate this, we have a 10 day adjustment policy.

If you have any concerns with your service, please contact us within 10 days from your original appointment date to resolve any issues.

PAYMENT OPTIONS:

Payment for your appointment can be made using Eftpos (AMEX not accepted), Afterpay (minimum $200) or Cash. Afterpay can not be used for extensions deposits. 

COVID19 UPDATE: 

To help us ensure the health & safety of our staff & guests we have a new Covid 19 health policy. please download the Check in CBR app prior to your appointment as you will need to check in upon arrival
Anyone entering the salon will be temperature checked at reception. If you present with a temperature over 37.5 we will not be able to provide you with a service & reschedule your appointment
If anything with your health changes prior to your appointment or you become unwell, please contact us to advise and we can reschedule you