Terms & Conditions
Upon booking with Bombshell Hair Studio you agree to comply with the following booking policies:
BOOKING FEE & CONSULTATION FEE
All new clients and online bookings are required to pay a $50.00 non refundable booking fee to secure their appointment. Your booking fee will be credited towards your appointment total, but it will be forfeited if your appointment is cancelled, regardless of notice given. Booking fee is non transferable to another person. Consultations require a $50 non refundable booking fee, which will be credited to your appointment should you book. If you book an appointment for an incorrect service, and we are unable to provide you with the correct service on the day of your appointment your $50 booking fee will be forfeited
72 HR CANCELLATION POLICY
Cancellations or rescheduling requests must be made at least 72 hours prior to the start time of your appointment.
Should your appointment be rescheduled within our 72 hour cancellation period, the booking fee will carry over to your rescheduled appointment.
Appointments may only be rescheduled twice before your booking fee is forfeited.
Cancellations made within 72 hours of the appointment time will be charged a 50% cancellation fee of booked service.
No future appointments can be made until the cancellation fee has been paid in full.
If you are booked in for a large appointment time & need to change this to a smaller service, 72 hours notice is required. Any changes on the day will incur a 50% fee of original booked service.
NO SHOWS POLICY
No shows will be charged 100% of their booked service amount and any card on file will be charged.
First time clients to Bombshell Hair who ‘no show’ will not be able to re-book any future appointments with Bombshell Hair.
Bombshell Hair will, at their discretion, waive the policy where circumstances deem it necessary or reasonable.
CONFIRMATION POLICY:
A confirmation text will be sent 1 week prior to your appointment via our booking system. Please confirm your appointment. If we can not confirm your appointment 72 hrs prior to your appointment time, your appointment will be canceled and any booking fees will be forfeited. A cancellation fee will also apply.
LATE POLICY
Please allow extra time to arrive at your appointment, if you are later than 10 minutes we will no be able to provide you with your full service. Late fees will apply.
NO EXTRAS POLICY
It’s salon policy that due to our insurance and OH&S that additional persons/children cannot attend the salon with you during your appointment. If for some reason you need to bring and extra person with you, you must contact that salon prior to your appointment.
Newborn & breastfeeding babies are of course welcomed.
COLOUR/CUT ADJUSTMENT POLICY
We do not offer a “change of mind” re do service. However, we do want to ensure all our Bombshell babes are 100% satisfied with their service.
To facilitate this, we have a 10 day adjustment policy.
If you have any concerns with your service, please contact us within 10 days from your original appointment date to resolve any issues.
PAYMENT OPTIONS:
Payment for your appointment can be made using Eftpos (AMEX not accepted), Afterpay (minimum $200) or Cash. Afterpay can not be used for extensions deposits.
COVID19 UPDATE:
To help us ensure the health & safety of our staff & guests we have a new Covid 19 health policy.
If you have any Covid symptoms or are awaiting test results please reschedule your appointment with as much notice as possible. If anything with your health changes prior to your appointment or you become unwell, please contact us to advise and we can reschedule you
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